1. Introduction
Moo’d Up values your privacy. This policy explains how we collect, use, and protect your data in the United States.

 

2. Data We Collect

Personal Information: name, address, email, payment info, phone number

Automatically Collected Data: IP address, device/browser data, pages visited

Cookies & Tracking: to improve website experience, personalize content, and show relevant ads

 

3. How We Use Your Data
We use data to:

Process orders and deliver products

Improve our website, products, and services

Send marketing communications (you can opt out anytime)

Show targeted ads through platforms like Facebook, Google, TikTok, and Instagram

Detect and prevent fraud or security issues

Comply with legal obligations

 

4. Marketing Communications

By providing your email or phone number, you agree to receive promotional emails or SMS from Moo’d Up.

Email Opt-Out: Click “unsubscribe” in any marketing email

SMS Opt-Out: Reply “STOP” to any marketing text

We use third-party platforms (such as Klaviyo) to send and manage these messages

 

5. Advertising & Analytics

We use cookies, pixels, and similar tracking technologies to understand how visitors use our site and to show relevant ads. This may include:

Facebook/Instagram Pixel

Google Analytics

TikTok Pixel

You can disable cookies in your browser settings or opt out of targeted ads at optout.aboutads.info.

 

6. Data Sharing
We may share data with:

Service providers (shipping, payment processing, analytics, email/SMS marketing platforms)

Law enforcement if legally required

Third parties in a business transfer (e.g., sale or merger)

We do not sell your personal information, but certain targeted advertising activities may be considered “sharing” under applicable privacy laws.

 

7. Payment Information

We do not store your payment card information. All payments are processed securely through PCI-compliant services such as Shopify Payments and PayPal.

 

8. Your Privacy Rights

Depending on your location, you may have the right to:

Request a copy of your personal data

Request correction or deletion of your data

Opt out of marketing communications

Opt out of the “sale” or “sharing” of your personal data

To make a request, email suppport@moodupmilk.com with the subject line “Privacy Request.”

 

9. Data Security

We use reasonable security measures to protect your data. No method is 100% secure, but we take steps to safeguard your information.

 

10. Data Retention

We retain your data as long as necessary to provide our services, comply with legal requirements, and improve our offerings.

 

11. Children’s Privacy

We do not knowingly collect information from children under 13 years old in compliance with COPPA.

 

12. User-Generated Content

By submitting reviews, photos, or other content, you grant Moo’d Up permission to use it in our marketing materials, website, and social media.

 

13. Links to Other Sites

If we link to third-party websites, we are not responsible for their privacy practices. Please review their policies separately.

 

14. Cookies & Tracking

We use cookies to enable site functionality, analyze traffic, and personalize ads. You can adjust your browser settings to manage or block cookies.

 

15. Policy Updates

We may update this Privacy Policy periodically. The new version will be posted with the “Effective Date” updated above.

 

16. Contact Us

For questions or privacy concerns:

📧 support@moodupmilk.com
📍 1581 Brickell Ave., Miami, FL 33129, USA

 

Mobile Terms of Service

Moo'd Up

Last updated: Nov. 11, 2025

The Moo'd Up mobile message service (the "Service") is operated by Moo'd Up (“Moo'd Up”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Moo'd Up’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Moo'd Up through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Moo'd Up. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18775474030 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Moo'd Up mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18775474030 or email support@moodupmilk.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.