Privacy Policy
1. Introduction
Moo’d Up values your privacy. This policy explains how we collect, use, and protect your data in the United States.
2. Data We Collect
Personal Information: name, address, email, payment info, phone number
Automatically Collected Data: IP address, device/browser data, pages visited
Cookies & Tracking: to improve website experience, personalize content, and show relevant ads
3. How We Use Your Data
We use data to:
Process orders and deliver products
Improve our website, products, and services
Send marketing communications (you can opt out anytime)
Show targeted ads through platforms like Facebook, Google, TikTok, and Instagram
Detect and prevent fraud or security issues
Comply with legal obligations
4. Marketing Communications
By providing your email or phone number, you agree to receive promotional emails or SMS from Moo’d Up.
Email Opt-Out: Click “unsubscribe” in any marketing email
SMS Opt-Out: Reply “STOP” to any marketing text
We use third-party platforms (such as Klaviyo) to send and manage these messages
5. Advertising & Analytics
We use cookies, pixels, and similar tracking technologies to understand how visitors use our site and to show relevant ads. This may include:
Facebook/Instagram Pixel
Google Analytics
TikTok Pixel
You can disable cookies in your browser settings or opt out of targeted ads at optout.aboutads.info.
6. Data Sharing
We may share data with:
Service providers (shipping, payment processing, analytics, email/SMS marketing platforms)
Law enforcement if legally required
Third parties in a business transfer (e.g., sale or merger)
We do not sell your personal information, but certain targeted advertising activities may be considered “sharing” under applicable privacy laws.
7. Payment Information
We do not store your payment card information. All payments are processed securely through PCI-compliant services such as Shopify Payments and PayPal.
8. Your Privacy Rights
Depending on your location, you may have the right to:
Request a copy of your personal data
Request correction or deletion of your data
Opt out of marketing communications
Opt out of the “sale” or “sharing” of your personal data
To make a request, email suppport@moodupmilk.com with the subject line “Privacy Request.”
9. Data Security
We use reasonable security measures to protect your data. No method is 100% secure, but we take steps to safeguard your information.
10. Data Retention
We retain your data as long as necessary to provide our services, comply with legal requirements, and improve our offerings.
11. Children’s Privacy
We do not knowingly collect information from children under 13 years old in compliance with COPPA.
12. User-Generated Content
By submitting reviews, photos, or other content, you grant Moo’d Up permission to use it in our marketing materials, website, and social media.
13. Links to Other Sites
If we link to third-party websites, we are not responsible for their privacy practices. Please review their policies separately.
14. Cookies & Tracking
We use cookies to enable site functionality, analyze traffic, and personalize ads. You can adjust your browser settings to manage or block cookies.
15. Policy Updates
We may update this Privacy Policy periodically. The new version will be posted with the “Effective Date” updated above.
16. Contact Us
For questions or privacy concerns:
📧 support@moodupmilk.com
📍 1581 Brickell Ave., Miami, FL 33129, USA
